Privacy Policy

AIP Consultancy ("AIP Consultancy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website or interact with us, how we use it, who we share it with, and the choices and rights you have.

By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit your information.

---

1. Who we are

AIP Consultancy provides go-to-market strategy, business process automation, AI voice agents, and AI agent systems for business teams. We are the "data controller" responsible for the personal information described in this policy. For any privacy questions or requests, contact us using the details in the Contact us section.

2. Information we collect

a. Information you give us

When you fill out a form, request an audit, subscribe to updates, or email us, we may collect:

• Your name and the company you represent
• Your work email address and, if you provide it, your phone number
• Details about your current tools, systems, or business needs
• Any other information you choose to include in a message or form

b. Information we collect automatically

When you browse the site, we and our analytics providers may automatically collect limited technical information, such as:

• Your IP address and approximate location (city/country level)
• Browser type, device type, and operating system
• Pages you view, links you click, and how you arrived at the site (referrer)
• Date, time, and duration of your visit

This information is collected through cookies and similar technologies — see the Cookies & analytics section.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services or audit you requested
• Communicate with you about your request, our services, and scheduling
• Send updates, newsletters, or marketing messages where you have opted in
• Operate, maintain, and improve our website and offerings
• Understand how visitors use our site so we can make it better
• Keep our site and business secure and prevent fraud or abuse
• Comply with our legal and regulatory obligations

We do not sell your personal information.

4. Legal bases for processing

Where applicable law (such as the GDPR) requires it, we rely on one or more of the following legal bases to process your information:

• Consent — for example, when you opt in to marketing emails.
• Performance of a contract — to deliver services or an audit you requested.
• Legitimate interests — to run and improve our business, provided your rights do not override those interests.
• Legal obligation — where we must process information to comply with the law.

5. Cookies & analytics

Cookies are small text files stored on your device. We use essential cookies to make the site work, and we may use analytics cookies (for example, from privacy-conscious analytics providers) to understand aggregate, anonymized usage patterns.

You can control or delete cookies through your browser settings, and most browsers let you block them. Disabling some cookies may affect how parts of the site function.

6. Email & marketing communications

We only send marketing or newsletter emails to people who have asked to receive them. Every marketing email includes a clear way to unsubscribe, and we honor those requests promptly. You can also withdraw your consent at any time by contacting us. We identify ourselves clearly as the sender in every message.

7. How we share information

We share personal information only in these limited situations:

• Service providers. Trusted vendors who help us run our business — such as hosting, email delivery, analytics, form processing, and CRM providers — and who are permitted to use the data only to provide services to us.
• Legal reasons. When required by law, regulation, legal process, or to protect the rights, safety, or property of AIP Consultancy or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change.

We do not sell or rent your personal information to third parties.

8. Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this policy — for example, to respond to your request, provide services, or meet legal, accounting, or reporting requirements. When information is no longer needed, we delete or anonymize it.

9. Data security

We take reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. International data transfers

We work with clients and service providers in different countries, so your information may be processed or stored outside the country where you live. Where we transfer personal information across borders, we take steps to ensure it remains protected in a manner consistent with this policy and applicable law.

11. Your rights & choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access a copy of the information we hold about you
• Correct information that is inaccurate or incomplete
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent you previously gave (such as for marketing)
• Request a portable copy of information you provided to us
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection authority.

12. Third-party links

Our website may contain links to third-party sites or services (for example, LinkedIn or a scheduling tool). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

13. Children's privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may be highlighted on the site. We encourage you to review this page periodically.

15. Contact us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us: